In case of emergency when there is imminent risk to the safety of the student or the others, please call our Campus Facilities Management Office (CFM) at 3746 0999, or the police at 999 for immediate assistance. Please stay calm and seek help from others nearby.

During Office Hours

(Monday to Friday, 10 am to 6 pm)

If you encounter emotional problems and urgently need to make an appointment with our Student Affairs and Counseling Officer, please feel free to call 6773 9700 or visit our Student Counseling Center at Room N312 on 3/F, North Tower, PolyU West Kowloon Campus.

Outside Office Hours

(Monday to Friday, 6pm to 10am; and Saturday, Sunday and public holidays)

If you need someone to talk to, you can call 6773 9700 or any of the following community resources:

24-hour Hotlines Telephone
Mental Health Support Hotline 18111
Suicide Prevention Services 2382 0000
The Samaritan Befrienders Hong Kong 2389 2222
The Samaritans Multi-lingual Suicide Prevention Services (English and Putonghua) 2896 0000
Caritas Family Crisis Support Centre Hotline 18288
The Social Welfare Department Hotline 2343 2255
Mental Health Hotline (Hospital Authority) 2466 7350
Youth Outreach 9088 1023
Tung Wah Group of Hospitals CEASE Crisis Centre 18281
Po Leung Kuk Women Refuge Service Hotline 8100 1155
Other Hotlines Telephone
The Boys' & Girls' Clubs Association of Hong Kong - Nite Cat Online WhatsApp & Signal:
9726 8159 / 9852 8625
Telegram:nitecatt
The Samaritan Befrienders Hong Kong - Chatpoint Online Chat Room
Mon-Fri: 4:00pm - 1:00am
Sat, Sun & Public Holiday : 8:00pm - 1:00am
Caritas Infinity Teens - Cyber Youth Support Team  Online Chat
Mon & Tue : 10:00am - 6:00pm
Wed & Thu : 2:00pm - 10:00pm
Fri & Sat : 6:00pm - 2:00am
Openup Online Chat
24-hour
The Hong Kong Federation of Youth Groups - U Touch WhatsApp : 6277 8899
Tue-Thu: 4:00pm - 10pm
Fri-Sat: 4:00pm-2:00am
Early Assessment Service for Young People with Psychosis (E.A.S.Y) Hotline
2928 3283
The Hong Kong Federation of Youth Groups - Here For You 2777 8899
Mon-Sat: 2:00pm - 2:00am
Tung Wah Group of Hospitals - Counselling Hotline (Financial Issue)
2548 0803
Tung Wah Group of Hospitals - Counselling Hotline (Alcoholic)
2884 9876
Tung Wah Group of Hospitals - Counselling Hotline (Drugs Abuse)
2884 1234
Association Concerning Sexual Violence Against Women - Rainlily Hotline WhatsApp : 2375 5322
Mon -Fri: 9:00am -10:00pm
Saturday: 9:00am - 6:00pm
Breakthrough - Counselling Centre
2377 8511